Privacy Policy
Last updated: September 10, 2026
Visual Swing Academy ("VSA", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, use our player portal, or enroll in our training programs.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
Personal information you provide directly:
- Player & parent details: name, age, sport, graduation year, current team
- Contact info: phone number, email address
- Training data: assessment results, Rapsodo metrics, swing video URLs, game stats
- Payment data: billing details processed securely through Stripe (we never store full card numbers)
- Waiver & intake responses: signatures, intake questionnaires, scheduling preferences
Information collected automatically:
- Usage data (pages visited, session duration, device type)
- IP address and approximate location
- Cookies and similar tracking technologies
2. How We Use Your Information
- To schedule and manage training sessions, assessments, and events
- To process payments and maintain billing records
- To track athletic progress and generate performance reports
- To send reminders, confirmations, and follow-up communications
- To respond to inquiries and provide customer support
- To improve our programs, website, and coaching services
- To comply with legal obligations and enforce our terms
3. Information Sharing
We do not sell or rent your personal information. We may share data with:
- Service providers: Stripe (payments), Podium (SMS), Google (calendar/email), Meta (ad attribution)
- Coaches & staff: only the information needed to deliver your training
- Legal authorities: when required by law or to protect our rights and safety
All third parties are bound by confidentiality obligations and process data only on our behalf.
4. Data Security
We implement industry-standard safeguards including encrypted data transmission, secure cloud storage, and restricted access controls. Payment information is tokenized and handled entirely by Stripe's PCI-compliant infrastructure. However, no method of transmission or storage is 100% secure.
5. Cookies
We use cookies to operate the site, remember preferences, and analyze traffic. You can disable cookies in your browser settings, but some features may not function properly.
- Essential: required for login and portal access
- Analytics: help us understand how visitors use the site
- Marketing: used to measure ad performance (Meta Conversions API)
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate data
- Opt out of marketing communications at any time
- Withdraw consent for data processing
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@visualswingacademy.com.
7. Children's Privacy
Our services are designed for youth athletes. We collect personal information about minors from their parents or legal guardians. Parents may review, update, or request deletion of their child's data at any time. We do not knowingly collect information from children without parental consent.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Training and assessment records are kept for the duration of enrollment and a reasonable period thereafter.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact: